Terms of service
These terms of service (the "Terms") are a binding agreement between you and Furvur Inc. ("Furvur", "we", "us" or "our"). They govern your access to and use of ActionFeed, including the website at actionfeed.net, the iOS and Android apps, the web dashboard, the API, the MCP server, the SDKs and command-line tools, and any related services (together, the "Service").
Please read these Terms carefully. They contain a disclaimer of warranties, a limitation of liability, an indemnity, a release, a one-year time limit for claims and a waiver of class actions and jury trials. By creating an account, installing an app, sending a message, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Who may use the Service
You must be at least 18 years old, or the age of majority where you live if that is higher, and able to form a binding contract. If you use the Service for an organization, you confirm that you have authority to bind that organization, and "you" includes that organization. You may not use the Service if you are barred from doing so under the laws of Canada, the United States or any other applicable jurisdiction.
2. The Service
ActionFeed lets scripts, servers, applications and software agents ("Sources") send messages to your devices, and lets you answer those messages with actions, replies and, where you configure it, signed approvals. We may add, change, limit or remove any feature, plan, limit or part of the Service at any time, for any reason, without liability to you.
We do not provide any service level, uptime commitment, delivery time, support response time or message retention period, unless we agree to one in a separate written agreement signed by an officer of Furvur.
3. Your account
You are responsible for your account, your devices, your tokens and keys, and all activity under them, whether or not you authorized it. Keep your credentials secure. Tell us at security@actionfeed.net if you believe your account or a token is compromised. We are not liable for any loss caused by unauthorized use of your account, devices, tokens or keys.
4. Sources, agents and automation
Every Source you connect, including a script, webhook, integration or AI agent, acts on your behalf. You are solely responsible for, and bound by, every message a Source sends and every action a Source takes, including actions it takes after it receives an answer or approval through the Service. We do not control, review, supervise or guarantee the behaviour of any Source or any third-party agent or model.
You are solely responsible for deciding which Sources to connect, which feeds and permissions to grant them, and for revoking them.
5. Answers, approvals and signatures
You are solely responsible for configuring which messages require an answer, a confirmation or a biometric check, for setting expiry times and default actions, and for every answer given from your account or devices.
Where the Service produces a signed approval, the signature is a technical record that a key held on a device associated with your account signed certain data after a device check. It is not a warranty or representation by us of the identity, authority, capacity or intent of any person, or that a person read or understood a message. Biometric checks are performed by your device and its operating system, not by us. Anyone who relies on an answer or a signature, including you and your Sources, is solely responsible for verifying it and for deciding whether to act on it.
A message may not be delivered, may be delivered late, more than once or out of order, may be displayed incorrectly, and may expire before it is answered. An expired message may trigger the default action that the sender chose. You are solely responsible for designing your systems so that a missing, late, duplicated or wrong message, answer or approval does not cause loss.
6. Your content
"Your Content" means the messages, answers, replies, attachments, themes and other data that you or your Sources send to or through the Service. As between you and us, you own Your Content. You grant us a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, copy, transmit, process, display and otherwise use Your Content as needed to operate, secure, support and improve the Service and to comply with law. You confirm that you have all rights needed to grant this licence and that Your Content does not violate any law or third-party right.
We are not responsible for Your Content and have no duty to store, back up or keep it. You are responsible for keeping your own copies.
7. Acceptable use
You must follow our Acceptable use policy, which forms part of these Terms.
8. Trials, licences, subscriptions and fees
We may offer a free trial. When a trial ends, some or all of the Service may stop working until you buy a licence or subscription. We may change, limit or end any trial at any time.
Prices, plans, message allowances and included features are as shown at the time of purchase and may change at any time. A price change for a subscription applies from the next billing period. Message allowances are limits, not commitments to deliver.
Purchases made through the Apple App Store or Google Play are processed by Apple or Google and are also subject to their terms. Refunds for those purchases are handled only by Apple or Google under their policies. Subscriptions renew automatically until you cancel them in the store or account where you bought them.
To the maximum extent that the law allows, all fees are non-refundable, including for partial periods, unused messages, unused features, and accounts that we suspend or close under these Terms. You are responsible for all taxes, except taxes on our net income.
A one-time licence is a licence to use the app features covered by that purchase for as long as we make the Service available. It does not oblige us to keep the Service, any feature or any server-side function available for any period.
9. Teams
If an organization uses ActionFeed for Teams, the organization is responsible for its members, their accounts, their devices, their answers and approvals, its countersign policies, and all activity under its workspace. The organization may access, manage, export and delete workspace content and member access. Members agree that the organization may do so. The Data processing agreement applies to Teams customers where it is required by law.
10. Third-party services
The Service depends on third parties that are outside our control, including Apple, Google, Cloudflare, push notification services, app stores, mobile carriers, operating systems, AI model providers and the integrations you choose. We are not responsible for them, for their availability, or for any loss they cause. Your use of a third-party service is governed by that third party's terms.
11. Our property and licence to you
We and our licensors own the Service, the apps, the software, the ActionFeed name and logo, and all related intellectual property. Subject to these Terms, we grant you a personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to use the Service for its intended purpose. Open-source components and SDKs are licensed under their own licences. You must not copy, modify, reverse engineer, resell or create derivative works of the Service except as those licences or applicable law expressly allow.
12. Feedback
If you send us ideas, suggestions or other feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use it for any purpose, without obligation or payment to you.
13. Suspension and termination
We may suspend, limit or close your account, any Source or token, or your access to all or part of the Service, at any time, for any reason or no reason, at our sole discretion, with or without notice. You may stop using the Service at any time. After termination, we may delete your account and Your Content. Sections that by their nature should survive termination survive, including sections 5, 6, 8 and 11 through 20.
14. Disclaimer of warranties
To the maximum extent that the law allows, the Service is provided "as is" and "as available", with all faults, and you use it at your own risk. We, our affiliates, and our and their officers, directors, employees, contractors, licensors and suppliers (the "Furvur Parties") make no warranty, representation or condition of any kind, express, implied or statutory, including any warranty of merchantability, quality, fitness for a particular purpose, title, non-infringement, accuracy, availability or security. We do not warrant that any message will be delivered, delivered on time, delivered once, displayed correctly or answered, that any answer, approval or signature is accurate, authentic or authorized, or that the Service will be uninterrupted, secure or free of errors or harmful components.
The Service is not designed or intended for emergency, life-safety, medical, critical-infrastructure or other uses where a failure could lead to death, personal injury, or physical or environmental damage. Do not rely on it for those uses.
15. Limitation of liability
To the maximum extent that the law allows, the Furvur Parties are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or business, or for any loss caused by a missed, late, duplicated, wrong or unauthorized message, answer, approval, signature or default action, or by any action that you, your Sources, your agents or any third party take or fail to take, however caused and under any theory of liability, even if we were told such loss was possible.
To the maximum extent that the law allows, the total aggregate liability of the Furvur Parties for all claims arising out of or relating to the Service or these Terms is zero dollars (USD 0). If a court decides that this limit is not enforceable, our total liability is limited to the lowest amount that the law allows.
These limits apply even if a remedy fails of its essential purpose, and they are an essential basis of the bargain between you and us.
16. Indemnity
To the maximum extent that the law allows, you will defend, indemnify and hold harmless the Furvur Parties from and against all claims, losses, damages, liabilities, fines, costs and expenses (including reasonable legal fees) arising out of or relating to your use of the Service, Your Content, your Sources and agents and anything they do, any answer or approval given from your account or devices, your breach of these Terms, or your violation of any law or third-party right. We may control the defence of any claim, and you will cooperate with us at your cost.
17. Release
To the maximum extent that the law allows, you release the Furvur Parties from all claims, demands and damages of every kind, known and unknown, arising out of or relating to the Service, your Sources and agents, other users, and third-party services. If a law limits a general release to claims that you know or suspect, you waive that law to the maximum extent that it can be waived.
18. Claims: time limit, individual claims only
To the maximum extent that the law allows, any claim arising out of or relating to the Service or these Terms must be brought within one (1) year after the claim arises, or it is permanently barred.
To the maximum extent that the law allows, you and we each bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative action. You waive any right to a jury trial.
19. Governing law and venue
These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. The courts located in Toronto, Ontario have exclusive jurisdiction, and you consent to their jurisdiction and venue. We may still seek injunctive relief in any court.
20. General
Changes. We may change these Terms at any time by posting a new version on this page. The date above shows the latest version. Your continued use of the Service after a change means that you accept it.
Export and sanctions. You must comply with all export control and sanctions laws. You confirm that you are not located in, or a resident or national of, a sanctioned country or region, and that you are not on any government list of restricted parties.
Severability. If any part of these Terms is held invalid or unenforceable, it is enforced to the maximum extent that the law allows, and the rest of these Terms stays in full effect. (This keeps the protections above in force if a court limits one of them.)
Entire agreement. These Terms, together with the policies they refer to, are the entire agreement between you and us about the Service and replace all prior agreements on that subject.
Assignment. You may not assign or transfer these Terms without our written consent. We may assign them without restriction.
No waiver. If we do not enforce a right, that is not a waiver of it.
Force majeure. We are not liable for any delay or failure caused by events beyond our reasonable control.
Notices. We may give you notice by email, in the app or on the website. You may give us legal notice at legal@actionfeed.net.
Language. The parties have required that these Terms be drawn up in English. Les parties ont exigé que ces conditions soient rédigées en anglais.